Privacy Policy

Last updated: July 3, 2026

At MembershipSoft, we prioritize the privacy and security of our users and their members. This Privacy Policy describes how we collect, use, and share information when you use our software-as-a-service platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, configure your portal, or request customer support. This may include:

• Business name and contact info
• Work email addresses and passwords
• Payment details processed securely via Stripe
• Vertical/industry type and staff operator details

2. How We Use Information

We use the collected information for various business purposes, including:

• Provisioning and maintaining your multi-tenant CRM instance
• Facilitating member bookings and event scheduling
• Processing recurring payments and automated billing
• Securing our systems against unauthorized access and abuse

3. Data Sharing and Portability

We do not sell your personal data. We only share information with trusted third-party service providers (like Stripe for billing and Cloudflare for hosting) as necessary to run the service. In compliance with GDPR and CCPA, we provide built-in tools for data portability and deletion.

4. Security Measures

We employ industry-standard technical measures to safeguard your data, including TLS encryption for data in transit and AES-256 field-level encryption for sensitive database fields.